Hugh Williamson

Selected work

Projects by Hugh Williamson

Field knowledge search

I built a search tool for field technicians who need an answer from a manual or training video while they’re on a job. It retrieves the relevant material and cites its source so the technician can check the answer.

Retrieval-augmented generation · LLM evaluation

Work history on LinkedIn

Delivery reporting dashboard

Delivery records lived in two systems, which made it hard to see where work was stuck. I built a dashboard that brings those records together for weekly planning, then packaged it as a template and taught the team to maintain it.

Power BI · ServiceNow · Azure DevOps

Work history on LinkedIn

A release workflow for coding agents

I designed a process that lets a team maintain its own AI application. Coding agents implement a change, automated checks run, and a reviewer can try a preview before approving the release. I trained the team to run the process themselves.

Coding agents · Automated checks · Preview deployments

Work history on LinkedIn